1. VCRUNTIME140.dll was not found:
The code execution cannot proceed because VCRUNTIME140.dll was not found.
- This happen because your PC missing Microsoft Visual Studio C++
- Download and Install latest Runtime from Microsoft:
After Installation completed, you can Start Game again
2. Launcher NET.Framework Initialization Failed
Download NET.Framework and install to fix Launcher cannot run.
- Your PC missing NetFramework support
- Just need download and install NetFramework
- Link: https://www.microsoft.com/en-us/download/details.aspx?id=42642
- After installation completed you can Start the Game again
3. How to fix the Game stuck in Loading screen?
- Search for Region in Windows button,
- Click Administrative and select Change system locale,
- Change to English (United States) and Restart your PC,
- You can Start Game again and problem is now resolved,
- This only happens when your Windows region is non-latin languages
4. I have this error messages and cannot Start Game, why?
- This error code mean your Windows Defender or Antivirus deleted files,
- You need to follow step below to add DRAGON MU to Exclusion folder
How to add DRAGON MU to Exclusion folder in Windows Defender?
- Go to Windows Security,
- Virus & threat protection,
- Virus & threat protection settings -> Manage settings,
- Scroll down for Exclusion -> Add or remove exclusions,
- Click Add an exclusion and browse for DRAGON MU folder,
- After added to Exclusion folder, re-extract Game Client again
If you using third-party Antivirus software can do the same in Allowed list